Customer satisfaction is our highest priority. We understand that sometimes products arrive damaged, defective, or we shipped an incorrect product. This is why our products carry our exceptional Return Policy.
All products listed in vape deals are FINAL SALES AND NOT SUBJECT TO RETURN FOR ANY REASON. THEY ARE EXCLUDED FROM OUR RETURN POLICY.
WHOLESALE ACCOUNT RETURN POLICY
Returns on all new/unopened, damaged, or defective products must be made within 45 days from the issuance of the shipment tracking data of the product. You must contact our Customer Service Team for return authorization. If authorized, you must ship the products back to us using a shipping provider that provides for tracking (this tracking information must be provided to us). All returned products must be in the original box and include ALL original packaging contents that came with the product. Returns that do not include ALL original packaging and contents will be rejected. Misused and customer damaged products will not be accepted for return. You must also provide the order number from your purchase of the product.
All returned products will be subject to inspection and testing by our staff to determine if the product meets our return policy. Returned products should be packaged appropriately to avoid any damage in transit. All return shipping costs shall be paid by the customer, unless we shipped you the wrong product. If the product is determined to be damaged due to shipping, defective, or incorrect we will ship a new replacement product to you (at our expense) or issue a credit to your Lightfire/Kanger Wholesale account. We reserve the right to determine whether to issue an account credit or ship a replacement product. If you receive an incorrect product we will issue a return authorization and prepaid shipping label. International customers will be responsible for the cost to return any products.
Customer incurred shipping costs to return a product will not be refunded or credited.
ALL E-LIQUID, BATTERY, CHARGER AND COIL SALES ARE FINAL.
ALL SALES ON VAPE DEALS PRODUCTS ARE FINAL.
RETAIL ACCOUNT RETURN POLICY
Returns of damaged or defective products must be made within 10 days from the issuance of the shipment tracking data of the product. You must contact our Customer Service Team for return authorization. If authorized, you must ship the products back to us using a shipping provider that provides for tracking (this tracking information must be provided to us). All returned products must be in the original box and include ALL original packaging contents that came with the product. Returns that do not include ALL original packaging and contents will be rejected. You must also provide the order number from your purchase of the product.
All returned products will be subject to inspection and testing by our staff. Returned products should be packaged appropriately to avoid any damage in transit. All return shipping costs shall be paid by the customer, unless we shipped you the wrong product. If the product is determined to be damaged due to shipping, defective, or incorrect we will ship a new replacement product to you (at our expense) or issue a credit to your Lightfire/Kanger account. We reserve the right to determine whether to issue an account credit or ship a replacement product. If you receive an incorrect product we will issue a return authorization and prepaid shipping label.
Customer incurred shipping costs to return a product will not be refunded or credited.
ALL E-LIQUID , BATTERY , CHARGER, COIL AND TANK SALES ARE FINAL.
ALL SALES ON VAPE DEALS PRODUCTS ARE FINAL.
Because of the nature of the masks they are not refundable or returnable.
The products offered by KangerWholeSaleUSA.com are intended for use by responsible adult vaporizer users over the age of +21 (or the legal smoking age of your state). Our products contain nicotine, a chemical known to cause birth defects or other reproductive harm. Nicotine is highly addictive and may be habit forming. Nicotine can be found in E-Liquids and can be dangerous to your health. Due to personal preferences, tastes, and safety issues we are unable to offer returns, refunds or exchanges for E-Liquid products. All E-Liquid purchases are final.
E-liquids should be stored out of reach from children and pets. E-Liquids are not a safer alternative to cigarettes, are not FDA approved and are not designed for use by persons under legal smoking age. E-Liquids may contain 0.0%, 0.3% or 0.6% Nicotine which can be poisonous or even lethal if inhaled or consumed in large amounts.
If you experience any side effects, or possible side effects with Nicotine or E-Liquids, stop using the product immediately and consult a physician. Possible side effects and health issues include, but are not limited to: lung cancer, emphysema, chronic bronchitis, heart disease, stroke and diabetes.
All products containing Nicotine may be poisonous if orally ingested or if it makes contact with your skin. Do not use Nicotine or E-Liquids if you have any underlying medical condition which may be intensified by the products sold. The ingredients in E-liquids may contain small amounts of nuts, gluten, sugar, sweeteners or flavorings. Do not use this product if you are allergic or sensitive to any of the common ingredients in E-liquids, such as Propylene Glycol, Vegetable Glycerin or Nicotine.
Choosing flavors of e-Liquid should be based on your personal liking. The descriptive flavors of e-Liquids are subjective due to the difference in taste buds among e-cigarette users. For the best quality and taste of your e-Liquid, shake well before each use. Please do not drink e-Liquids. If such incident occurs, contact your local Poison Control Center.
WARNING: This product can expose you to chemicals including Benzene, Isoprene, Formaldehyde, Diethylene Glycol, Toluene, Acetaldehyde, Cadmium, Lead, Nickel and N-Nirosonornicotine, which are listed in California’s Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986. The Proposition is designed to protect California citizens and the State's drinking water sources from chemicals known to cause cancer, birth defects or other reproductive harm, and to inform citizens about exposures to such chemicals. For more information go to www.P65Warnings.ca.gov.
Battery Disclaimer
Battery Disclaimer
